Refund policy

Return & Refund Policy — OLFLOWERS

We want you to be satisfied with your purchase. If something isn’t right, we’re here to help.

Return Window
You can request a return within 30 days of receiving your order.

Eligibility
To be eligible for a return:

• Item must be unused and in original condition

• Item must be in original packaging

Non-Returnable Items

• Opened or used hygiene products

• Perishable or consumable goods

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours with photos.
We will offer a replacement or full refund at no extra cost.

Refunds
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.

Return Shipping
Customers may be responsible for return shipping costs unless the item is faulty or incorrect.

How to Request a Return
Please contact us at: infosexytoys69@gmail.com

Include your order number and reason for return.

We’re committed to making your experience smooth and fair.